Responsible for the management of strategy of the Food Safety business in conjunction with business leadership. Through direct and indirect reports, supervises and trains new and experienced staff on the completion of assigned client food safety audits and other services. Supervises operational procedures and develops best practices. Ensures audits are performed with consistency and efficiency.
Serves as a client account manager for key accounts, assuring two way communication and customer focus is maintained or exceeded.
Supervises the strategy of the Food Safety business in conjunction with business leadership.
Through direct and indirect reports, supervises and trains new and experienced staff on the completion of assigned client food safety audits and other services.
Supervises and develops programs for productivity and performance improvement.
Ensures audit work is done consistently and efficiently through Group Leaders and Auditors. Provides feedback for continuous improvement. Develops best practices for operational protocol.
Supervises the performance of direct reports by defining accountabilities, establishing performance objectives, providing feedback and guidance, and ensuring that all policies are understood and adhered to.
Performs other duties as directed.
University degree in a science curriculum plus generally four years of experience in retail food safety, restaurant food safety, Environmental Health, Public Health or other relevant experience.
RS or REHS Certification, or equivalent certification required.
Epidemiological experience required.
Strong people management skills.
Ability to manage projects and programs, set strategies and timelines.
Strong computer skills with Microsoft Excel, Word, Outlook, and PowerPoint.
Excellent customer service and communication skills.
Strong business acumen and strategic thinking background.
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Contribute to a Safer, More Secure, and More Sustainable World. At UL, we know why we come to work. Thousands of us around the world wake up every day with one common purpose – to make the world a safer, more secure, and more sustainable place to live. We clear the way for our customers to introduce the latest products, technolog...ical advances, and systems in an increasingly complex world so they can provide peace of mind to the market. Our integrity is woven throughout our company and shapes the way we approach and deliver our solutions. We are proud that the work we do every day has a meaningful contribution to society. We continue to build upon our legacy of trusted expertise and partnership to keep our communities safe and secure as we march forward into the future. This helps us to sleep better at night, and we are confident that the millions of people we touch rest easier too.