The primary function of this position is to supervise laboratory operations and have direct contact with the laboratory client base. This position is authorized to be responsible for all laboratory operations related to the generation and communication of microbiological and chemical testing results. The Laboratory Manager works closely with the Director of Laboratory Operations and the Director of Laboratory Technical Services and has the authority to delegate responsibility for laboratory operations to the Assistant Laboratory Manager when absent from the laboratory.
Supervise laboratory operations to maintain quality and efficiency
Oversee training of new and current laboratory personnel in laboratory procedures and protocols
Provide guidance in the distribution of workload
Ensure that aseptic/microbiological and sound chemical techniques are applied to the daily workload
Maintenance of all laboratory personnel training, reviews, and goal setting/personal growth
Placement of laboratory personnel in appropriate laboratory areas to ensure efficiency and staff success
Information liaison for Human Resources with regard to staff changes and adjustments, including staff vacation and leave
Review and approve laboratory expenditures, including outside lab testing, shipping, and supply orders
Ensure that all required equipment is in place and properly functioning
Ensure that all quality control procedures and documentation are in compliance and up to date with ISO 17025 guidelines
Ensure that all technical procedures are up to date and properly followed in collaboration with the Director of Laboratory Technical Services, the Technical Supervisor, and the Assistant Laboratory Manager
Overall organization, housekeeping, maintenance, and space utilization of the laboratory
Oversee laboratory departmental staff meetings
Supervise non-routine projects per client request and as assigned
Oversee status and writing of final report summaries for shelf-life evaluations and food borne illness reports
Review and approval of final technical reports going out to clients to include spreadsheets, special projects, and contract research
Review and oversee data entries
Independently pursue and have a working knowledge of processes, procedures, or techniques in accordance with the Food Safety Net Services Methods Manual, Quality Manual, Chemical Hygiene Plan, Safety Manual, and approved laboratory procedures
Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends
Provide guidance to the Assistant Laboratory Manager and Laboratory Supervisors to ensure that all laboratory processes are managed with the highest quality and efficiency
Authority to approve payroll hours, to write performance reviews, and to provide feedback to HR on staffing needs
Adjust workflow as required
Authorize training for laboratory personnel
Periodically review and visually audit laboratory staff to ensure compliance with methods
Authority to approve laboratory supply orders and invoices related to supplies, shipping, and contract services
Authorized to order repair services for malfunctioning equipment as well as request new equipment with the proper price quotations
Authorize retests of client samples based on quality control concerns
Communicate directly with clients on laboratory capability, results, pricing, and related topics
Travel is required and at the discretion of management
Directly supervises employees. Carries out all responsibilities in accordance with the organization's policies, standard operating procedures and best practices. Ensures compliance with all applicable laws and regulations at all times. Responsibilities includes interviewing, hiring, training and mentoring employees; evaluate performance of assigned personnel, monitor performance action plans for employees, improve operational efficiencies by focusing on customer service and maximizing production and profit; will direct work flow; maintain harmony in the workplace and professional business demeanor at all times.
MS degree in Microbiology, Food Science, Food Technology, or related field
Post Graduate degree or graduate level courses in Microbiology, Chemistry, Food Technology, or related field preferred
Experience in a microbiological and/or chemical testing environment
Five years experience in a commercial food-testing laboratory
Or equivalent combination of education and experience
About Food Safety Net Services
Food Safety Net Services offers exciting opportunities for individuals interested in the food science industry. We welcome individuals who are looking for a dynamic organization that prides itself in its unequivocal excellence in service to its customers and employees.
We are committed to creating long-term value for our people, supporting their success and satisfaction as our internal customers and team members
We value diversity in our laboratories and are unquestionably devoted to being an Equal Opportunity Employer.
Food Safety Net Services offers an attractive compensation and benefit package.