The primary responsibilities of the Technical Services Manager are to develop, and maintain strong customer relationships by building trust and promoting our services. The Technical Services Manager will be servicing existing and future customers to achieve business objectives within the commodity inspection, laboratory, third party auditing, training and consulting services of our business.
Manages the customer relations for the commodity inspection, laboratory, third party auditing, training and consulting activities to drive the organization towards stated goals and objectives.
Builds relationships with existing and new customers.
Attends industry meetings and events as required.
Establishes and maintains relationships with industry boards, growers, handlers, regulatory bodies and other groups.
Identifies potential customers and the decision makers within identified organizations.
Sets up meetings with client decision makers and key personnel.
Responsible for effectively communicating and presenting solutions to customers that will increase usage of services.
Represents company at trade shows and assists with event set up and coordination.
Will be trained to conduct GMP based audits in a variety of food processing facilities.
Ensures timeliness, consistency and accuracy in all audit reports.
Other projects as assigned.
A bachelor degree in Agribusiness, Food Science or related field.
Two to three years’ quality assurance experience within the food industry.
Understanding of analytical, chemical and microbiological testing methods preferred.
Knowledge of Agriculture industry - dried fruit and nut, dairy, beverage, and/or bakery industries insight is highly desirable.
Strong knowledge in GMP’s, food safety practices and quality management systems, HACCP, and relevant government regulations.
About Safe Food Alliance
Safe Food Alliance is a technical service organization focused on addressing the needs of the food industry with a special emphasis on California’s specialty crops. With rapidly growing expectations from regulators, consumers, and retail outlets, we help companies become more proactive in their approach to food safety practices. Safe Food Alliance offers technical services to growers, packers, processors and food manufacturers to aid in their efforts to maintain the highest standards in food safety.